Shipping & Returns

Shipping/Delivery Timing and Methods

Freight is always based on weight and dimensions, but most customers tell us freight typically lands between 8–15% of cost of goods. The order will ship via USPS unless the customer has specified their own account with UPS, Fedex, or DHL. Special arrangements may be made on large items/orders if delivery area is within 20 miles of store or Mpls/St.Paul area. Orders will ship within a 4 day period of time unless the product is back-ordered. If there is a back-ordered product you will be contacted immediately.

Return and Refund Policy

All returns are subject to a 15% restocking charge. There will be no restocking charge for defective merchandise or errors in shipping if the merchandise returned is sale-able and in original packages without additional markings. Returns require approval; credit will not be given for returns which are not approved. A company check will be mailed within a week after the merchandise has been returned.

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